Frequently Asked Questions

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Do I need an appointment for a kitchen design?

Kitchen design consultations are very detailed. We will have several questions to review with you during this meeting. To ensure you have the most positive experience with your Schillings designer, Schillings highly recommends an appointment for a design consultation.

Do I need an appointment to get a quote?

We can quote material from your item list without a design for stock or Quickship items while you are here. If a design is needed to produce a quote, Schillings highly recommends an appointment.

Do I need an appointment to come into the showroom?

We welcome you to visit our showroom without an appointment at any time during our showroom hours. To ensure consultation with any of our designers, Schillings highly recommends an appointment for a design consultation.

What should I expect during my appointment?

  • Remodel (time allotment – approx. 1 hour)
    • Schillings sends preliminary dimensions ahead of the appointment to have a file started in advance of the appointment.
    • Depending on the level of detail and changes, we may complete your design while you are here during our appointment.
    • We will discuss the floorplan layout, review cabinet brands, review style, and finish options.
    • We will review the accessories and features that you would like in the design.
    • We will review what appliance types you are working with to accommodate them in your design.
  • New construction (time allotment – approx. 1 hour)
    • We ask that you send a blueprint ahead of the appointment to have a file started in advance of the appointment.
    • The initial appointment with a designer will entail selections of most, if not all, rooms in the home.
    • We will discuss the floorplan layout, review cabinet brands, review style, and finish options.
    • We will review what accessories and features you would like in the design.
    • We will review what appliance types you are working with to accommodate them in your design.
    • Our designers will schedule a follow-up appointment, which will entail a review of cabinet design and pricing.

Will Schillings deliver my kitchen and bath order?

Schillings will locally deliver all kitchen and bath orders via our box trucks. Click here to see if your home or job site is within our delivery zone.

If you are not in our local delivery zone, Schillings offers nationwide shipping to the lower 48 states via UPS delivery, except for products over 6' in length. If your materials are longer than 6' in size, please contact us for possible shipping options.

What do I need to bring to my initial meeting with a designer?

We recommend you should bring the necessary measurements of the rooms in which you would like your cabinets designed, including wall lengths, windows, appliances, doorways, ceiling and/or soffit height, and electrical outlets. In addition to the measurements, photos are also helpful to help give your designer a better understanding of your space.

Does Schillings install cabinets, countertops, flooring, etc.?

Schillings does not provide installation of materials supplied except for our Granite & Quartz offering. We do work with several contractors, and we can refer you to a contractor if needed.

Will Schillings send someone out to measure our kitchen and bath before placing the order?

Yes, Schillings offers an on-site measure. Upon completion of the initial design consultation and after you have received your initial quote, the next recommended step to proceed with your order is to have our measure technician come out to your home to confirm all measurements. This service is a $100 non-refundable fee, and Schillings will ensure the fit of all cabinetry ordered. If you choose not to proceed with Schillings recommended measure, Schillings would not be responsible for cabinet fit and function.